GENERAL TERMS AND CONDITIONS
These GTC are integral part of the concluded rental agreements and their provisions are binding.
1. Apartment description
The apartments shown on our website display the apartment’s style. Deviations from the pictures are possible. The apartments may be viewed before they are booked.
2. Rental commitment apartment
The rental commitment for an apartment is binding as soon as we receive it in writing through a signed rental agreement, oral commitment or e-mail confirmation.
3. Advance payment for reservation
An advance payment of 30% of the total amount needs to be made within 3 days after signing the agreement. If this deadline is not met, the availability of the apartment is no longer guaranteed, i.e. as long as the advance payment is not made, the apartment may be let to another tenant.
4. Terms and means of payment
The rent is owed in advance. The deposit is paid jointly with the first rent. Keys for the apartment are only handed over after the due first rent and the deposit are paid according to the rental agreement.
If a tenant stays up to 3 months, the VAT is charged on the rent and the ancillary costs (service). If a tenant stays for more than 3 months, VAT will not be charged on the rent. The ancillary costs (service) are always subject to VAT and are charged to the tenant.
We accept all usual means of payment (cash, VISA, Mastercard, American Express, EC card (Maestro)).
A reminder fee of CHF 100.00 is charged for late rent payments.
5. Moving in – provision of keys
The keys are handed over personally in our office or are provided in the relevant key safe of the property as far as the first rent and the deposit have been paid.
The tenant has to notify defects in the apartment immediately (within 3 days at the latest) after moving into the apartment.
6. Duty to register
The tenant shall register with the competent registration office within 8 days.
a) Weekly cleaning
The apartments will be cleaned once a week. The bed linen and bathroom towels will be changed once a week. The waste bins will be emptied once a week. The cleaning day is notified to the tenant upon the conclusion of the agreement. We ask the tenant to leave the apartment in a tidied state and to remove all dishes from the kitchen (dishes in the dishwasher), so that the cleaning personnel can guarantee perfect and efficient cleaning.
b) Final cleaning
After the tenant has moved out, a final cleaning will be carried out that is due for payment jointly with the first rent. If this exceeds the normal degree and/or if excessive waste or personal items must be removed, we will charge this additionally.
8. Access to the apartment
Our cleaning and maintenance staff is entitled to enter the apartment without prior announcement (repairs, maintenance work or technical inspection). If the rental agreement for an apartment has been terminated, the apartment may be shown to potential new tenants without prior notification. We strive to inform the affected tenant in due time prior to an imminent apartment access, where possible.
9. Smoking ban
All our apartments are non-smoker apartments, i.e. smoking is not permitted in the apartment. We are asking you to keep this in mind also with regard to the new tenant. All costs accruing due to damage caused by smoking will be passed on to the tenant.
a) Termination up to 30 days prior to the start of the tenancy does not cause any costs.
b) For termination less than 30 days up to 15 days prior to the start of the tenancy, an administrative fee of 10% of the rent becomes due for payment. The minimum fee amounts to CHF 200.00.
c) If the rental agreement is terminated less than 15 days prior to the start of the tenancy, the entire contractual rent is owed; however, this amount does not exceed 1 monthly rent. If the customer provides for an adequate new tenant, an administrative fee of 10% of the monthly rent is due for payment, at least CHF 200.00.
d) If a tenant has a rental agreement with a limited term and moves out before the agreement ends, the rent is still owed until the end of the agreement, unless the tenant provides for an adequate new tenant.
e) Tenants who do not pay the rent and/or tenants who are in delay with the payment of the rent may be evicted immediately, and the apartment may be let to a new tenant.
f) Any potential contractual privileges granted due to the agreed long term of the agreement may be cancelled with retroactive effect and invoiced to the tenant if the agreement is terminated early.
If notified in due time and depending on availability, the rental agreement may be extended. If the tenant wishes to extend the agreement, they shall notify this within 15 days prior to the expiry of the rental agreement. If this deadline is not complied with, it cannot be guaranteed that the apartment will still be available after the agreement expires.
Due to the additional administrative expenses, the daily rent agreed according to the rental agreement, which is higher than the monthly rent, will be charged if the term of the tenancy is only extended on a daily or weekly basis. In case of an extension by less than 6 months, the ordinary monthly price shall apply, without any discounts, which have been granted.
If the reservation is extended, the rent shall be paid in advance, unasked and until 3 days prior to the start of the reservation at the latest. If we do not receive the amount, the previously agreed reservation period ends. We reserve the right to adjust the rent if an agreement is extended.
In case of a mutually agreed prior termination in writing, a reimbursement for expenses amounting to 10% of the owed rent becomes due until the new tenant moves in, at least CHF 200.00. The termination shall be made in writing and confirmed by us.
After the tenancy has expired, the tenant shall leave the apartment unasked and return the keys according to item 13. If the tenant fails to leave the apartment in due time, AAS is entitled to clear the apartment and to replace the lock cylinders at the tenant’s cost.
12. Modifications to the agreement
If modifications are made to the agreement subsequently on the tenant’s demand and if they require the new issue of the rental agreement, an administrative fee amounting to CHF 150.00 is charged.
13. Moving out – return of keys
On the last day of the tenancy, the keys has to be returned in the office or left in the relevant key safe at 10 am at the latest. If the keys are not returned in due time, we reserve the right to issue an invoice for late return to the tenant, usually in the amount of one daily rate of the rent. The tenant has to contact the office one week prior to the moving out date in order to schedule the return of the keys. For the safety of the new tenant, if the keys were not returned until 05:00 pm, the amount of CHF 400.00 will be charged to the tenant for the replacement of the keycylinder. The same applies if the keys are lost.
14. Deposit repayment
The deposit will be reimburse within 3 weeks given on the reimbursement form.
All outstanding items as well as damage caused by the tenant are set off against the deposit.
15. Internet use
Every apartment has its own free WLAN. The tenant is not permitted to make any modifications to the installations and configuration. In case of non-compliance, the tenant will be held liable for the costs of any potentially required reinstallation or troubleshooting. We do not accept any liability for damage caused by spam, viruses, spy software resulting from the use of the AAS network. We strive for a constantly functioning Internet line, but cannot give any guarantees, and we do not accept any liability in this regard.
If the tenant needs Internet access to carry out their work, they are at liberty to have their own Internet line connected by a provider. We will happily support the tenant with this matter.
16. Radio/TV fees
As from a tenancy of more than 3 months, the invoicing for radio/TV fees is made directly by Serafe AG.
17. Use of exercise equipment
Every tenant is responsible for their use of the exercise equipment. Please use this equipment correctly and notify any damage immediately. We do not accept any liability for the use of the exercise equipment.
Pets are not permitted and lead to immediate termination of the tenancy. In this case, the tenant owes the entire contractual rent; however, the maximum is 1 monthly rent. If the tenant provides for an adequate new tenant, an administrative fee of 10% of the monthly rent, which amounts to at least CHF 200.00, becomes due.
An emergency phone number is available to the tenant. We charge emergencies the tenant is responsible for, such as loss of keys and emergencies that could have been dealt with within the normal business hours, at an hourly rate of CHF 100.00 plus commuting costs.
The tenant shall take out their own theft and liability insurance. We do not accept any liability.
21. Apartment use
The apartments is only be used for residential purposes. In case of illegal or non-contractual use of the apartment, we reserve the right to terminate the tenancy without notice. The tenant is liable to pay the still outstanding rents according to item 10.
22. House rules
The general house rules as displayed on the notice board in the staircase of the relevant properties shall be complied with.
Bicycles are not allowed in the apartment or in the staircase. They can be parked in the bicycle stands which belongs to the property.
23. Applicable law and place of jurisdiction
Swiss law applies to this agreement. The parties acknowledge the courts of law at the registered office of AAS Apartment Service AG as place of jurisdiction for disputes arising from this agreement.
Last update January 1st 2020/AAS